Service / After-Sales

In addition to our individual consultation services prior to system construction, we offer a comprehensive after-sales portfolio including servicing, repairs, and training. This service package ensures a high degree of system availability and, in turn, optimum cost–benefit performance.

Andreas Wollmann

Our After-Sales Offering

Testing and Inspection

Our service employees carry out thorough testing, monitoring, and analysis to precisely localize damage and sources of faults and to accurately calculate costs.

Repairs and Modernization

Our technicians and engineers repair, adjust, and modernize your plants, systems, and pumps to help you avoid expensive new acquisitions.

Cleaning and Maintenance

We clean, maintain and service your systems and plants to minimize unnecessary downtime and repair costs. On request, we can draw up a customized maintenance contract with excellent conditions.

Advice and Planning

We offer you advice and help you to plan new systems. Thanks to our intelligent service concepts, transparent breakdown of operating costs, and schedulable downtimes, we ensure high plant availability and cost-efficient operation.

Spare Parts

We not only supply you with parts tailored to your individual needs, but also stock parts no longer supplied by the original manufacturers. On request, we can also supply low-price, used, or tried-and-tested spare parts.

Customer Training

Comprehensive training programs for customer personnel on the system in the factory and in production cover servicing and maintenance, operation and system functions, and control and fault alarm functions.

Teleservice

We provide a password-protected diagnostics system via a modem/ISDN and remote maintenance services conducted by PVA CGS engineers from an external computer with access to your system’s computer. The ability to access our expert knowledge quickly and directly saves you time and travel expenses.

Immediate Contact

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PVA Crystal Growing Systems GmbH
Im Westpark 10 – 12
35435 Wettenberg

Phone: +49 (0) 641/68690-0